Archive | Commentary RSS feed for this section


Bullet Points

Happy New Year. We offer a few bullets in an attempt to communicate random thoughts and get readers up to speed on our goings on.

Read full story Comments { 0 }

Mission Impossible?

Part II in our Dell customer service saga reveals a surprise. An unexpected resources brings resolution to an issue…

Read full story Comments { 0 }

Lose Yourself in Service

Q4 carried interesting trials and tribulations working through Dell and Windows technical support. Even Gomer Pyle was surprised at one outcome…

Read full story Comments { 0 }
MTV Moon

Of Blogging and Time with Geek Stuff

With all the choices for quick gratifying communication channels, who has time to actually write any more?

Read full story Comments { 0 }