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pond

Bullet Points

Happy New Year. We offer a few bullets in an attempt to communicate random thoughts and get readers up to speed on our goings on.

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stuart-smalley

Mission Impossible?

Part II in our Dell customer service saga reveals a surprise. An unexpected resources brings resolution to an issue…

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Lose Yourself in Service

Q4 carried interesting trials and tribulations working through Dell and Windows technical support. Even Gomer Pyle was surprised at one outcome…

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MTV Moon

Of Blogging and Time with Geek Stuff

With all the choices for quick gratifying communication channels, who has time to actually write any more?

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