Bullet Points
Happy New Year. We offer a few bullets in an attempt to communicate random thoughts and get readers up to speed on our goings on.
Commentary
Mission Impossible?
Part II in our Dell customer service saga reveals a surprise. An unexpected resources brings resolution to an issue…
Lose Yourself in Service
Q4 carried interesting trials and tribulations working through Dell and Windows technical support. Even Gomer Pyle was surprised at one outcome…
Of Blogging and Time with Geek Stuff
With all the choices for quick gratifying communication channels, who has time to actually write any more?