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Mission Impossible?
Tuesday, 5 Jan, 2010 – 22:24 | No Comment
Mission Impossible?

Part II in our Dell customer service saga reveals a surprise. An unexpected resources brings resolution to an issue…

Lose Yourself in Service
Tuesday, 5 Jan, 2010 – 6:43 | No Comment
Lose Yourself in Service

Q4 carried interesting trials and tribulations working through Dell and Windows technical support. Even Gomer Pyle was surprised at one outcome…

Ready or Not Here Comes the Iron
Friday, 27 Nov, 2009 – 6:42 | No Comment
Ready or Not Here Comes the Iron

This has been, well a weird year for pigskin gazing at LAN.  Most of the viewing has taken place over a broadband connection in a studio apartment under I-195 in Richmond.  We’ve been fortunate to …

History with Pop Music
Tuesday, 24 Nov, 2009 – 6:39 | No Comment
History with Pop Music

What’s a YouTuber without pop music and a little history lesson? Here’s one right up the college football alley…