Home » Archive by Author

Articles by Tom

Sometimes referred to as "Big Daddy", we're a husband and father of two girls. Class of Auburn 1994, we certainly keep track of the Tigers especially in the Fall. We love live music when time permits - favorite bands are DMB and Rush. We apprentice at the art of good BBQ. We also enjoy good beer.

Tweet. Tweet!
Sunday, 17 Jan, 2010 – 17:20 | No Comment
Tweet.  Tweet!

Getting up to speed on Twitter isn’t as hard as you may think. Initial thoughts with a few profiles to have fun with…

Tracey’s Hot…
Wednesday, 6 Jan, 2010 – 20:56 | No Comment
Tracey’s Hot…

Here’s Tracey’s chili and grill cheese recipes. It’s really the bread and cheese, and technique that makes the sandwiches. Kick up the spice in the chili to taste…

Mission Impossible?
Tuesday, 5 Jan, 2010 – 22:24 | No Comment
Mission Impossible?

Part II in our Dell customer service saga reveals a surprise. An unexpected resources brings resolution to an issue…

Lose Yourself in Service
Tuesday, 5 Jan, 2010 – 6:43 | No Comment
Lose Yourself in Service

Q4 carried interesting trials and tribulations working through Dell and Windows technical support. Even Gomer Pyle was surprised at one outcome…